How Wells Fargo exploited a binding arbitration clause to deflect customers’ fraud allegations – LA Times

[T]he most important consequence of Wells Fargo’s over-reliance on arbitration is that it brings home the drawbacks of allowing big businesses to saddle their customers with clauses the latter probably don’t read and certainly don’t fully understand. If Congress wishes to extract a silver lining from the Wells Fargo scandal, it could do worse than outlawing binding arbitration that keeps aggrieved consumers out of court, entirely.

Source: How Wells Fargo exploited a binding arbitration clause to deflect customers’ fraud allegations – LA Times

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